Bilingual Spanish Customer Service

Job Summary

A company is looking for a Bilingual Spanish Customer Service Representative.

Key Responsibilities

• Responds to customer inquiries and resolves basic payment and account-related requests
• Maintains knowledge of company products and services to assist customers effectively
• Enters data into client systems and escalates unresolved issues to senior representatives

Required Qualifications

• High School Diploma or Equivalent
• Minimum of 12 months of recent contact center or work-from-home experience
• Bilingual in Spanish and English
• Open to mid-shift to late work schedules, including weekends
• Legally authorized to work in the United States without visa sponsorship