Bilingual Spanish Customer Service Agent

Job Summary

A company is looking for a Bilingual Spanish Customer Service Representative for part-time remote work.

Key Responsibilities

• Provide bilingual (Spanish-English) customer service via phone
• Assist patients with billing, insurance questions, and account resolution
• Research and resolve discrepancies or issues with patient accounts

Required Qualifications

• High school diploma or GED
• Bilingual fluency in Spanish and English
• Previous experience in customer service, call centers, retail, or hospitality is a plus
• Comfortable using Microsoft Windows and computer-based systems
• Ability to multitask (listen, speak, and type simultaneously)