Bilingual Spanish Customer Service Rep

Job Summary

A company is looking for a Remote Customer Service Representative, Bi-Lingual Spanish.

Key Responsibilities

• Respond to inbound and outbound calls, resolving customer inquiries and issues
• Assist customers with reservations, ticketing, and permits while following established processes
• Document customer interactions and update accounts accurately according to company standards

Required Qualifications, Training, and Education

• High School Diploma or equivalent
• 1+ years of inbound contact center experience
• 2+ years of customer-facing experience in a service role
• Proficiency in Microsoft Office Suite
• Typing speed of 50+ words per minute