Bilingual Spanish Customer Service Representative

Job Summary

A company is looking for a Bilingual (Spanish) - Healthcare Customer Service Representative to provide customer support in a remote setting.

Key Responsibilities

• Connect with customers via phone, email, chat, or social media to resolve inquiries
• Calmly de-escalate issues and escalate interactions when necessary
• Track call-related information for auditing and reporting purposes

Required Qualifications

• Ability to work remotely in a virtual team environment
• 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Graduate or GED
• Comfort with desktop computer systems