Bilingual Spanish Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I - Bilingual Spanish to serve as the primary contact for customers, agents, and clients in the US and Canada.

Key Responsibilities

• Answer insurance-related questions and follow up to ensure accuracy and timely responses
• Assist customers with problem resolution and verify information in the system
• Process policies and related documents efficiently and maintain confidentiality of information

Required Qualifications

• High school diploma or equivalent required
• At least six months of customer service-related experience
• Fluency in English and Spanish (speaking, spelling, and grammar)