Bilingual Spanish Customer Service Representative

Job Summary

A company is looking for a Bilingual Spanish Call Center Customer Service Representative.

Key Responsibilities

• Act as the initial point of contact for inquiries related to the NJ Family Care Program
• Provide one-to-one telephone support to applicants and beneficiaries
• Document enrollment requests and maintain proficiency in program policies

Required Qualifications, Training, and Education

• High School diploma or GED
• Basic understanding of a call center environment
• Ability to establish effective working relationships
• Internet speed test completion required
• Background and drug screening required