Bilingual Spanish Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Bilingual Spanish) - Remote.

Key Responsibilities

• Provide sales and support interactions via phone, email, and chat, addressing inquiries and managing orders
• Document issues and take appropriate actions to resolve inquiries related to orders, billing, and pricing
• Perform outbound follow-ups and process orders as needed to meet client requirements

Required Qualifications

• High School Diploma or equivalent is required
• Bilingual in Spanish and English
• At least 2 years of customer service experience
• Previous call center experience is preferred, but not required
• Experience in foodservice or foodservice distribution is preferred, but not required