Bilingual Spanish Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate (Spanish Speaker) for a remote full-time position in the operations department.

Key Responsibilities:

• Handle front-line inbound customer calls through various communication channels
• Process payments on customer accounts
• Document customer interactions using CRM

Required Qualifications:

• Fluency in Spanish, preferably with knowledge of Portuguese
• Availability to work remotely for 40 hours per week within the company's operation hours
• Strong interest in technology and industry trends
• Excellent communication skills
• Ability to adapt to change and solve problems in real-time