Bilingual Spanish Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Bilingual Spanish.

Key Responsibilities

• Onboard and manage customers to ensure effective use of the company's products
• Provide resources, training sessions, and regular check-in calls to customers
• Monitor customer health and advocate for their needs within the organization

Required Qualifications

• 2+ years of experience in customer success, project management, or account management
• Professional to native fluency in Spanish and English
• Experience in supporting and building customer relationships
• Understanding of cyber risk management or risk management frameworks
• Highly organized with the ability to document processes effectively