Bilingual Spanish Patient Experience Representative

Job Summary

A company is looking for a Bilingual Spanish Patient Experience Representative.

Key Responsibilities:

• Interact with prospective patients and connect them to mental healthcare services
• Answer incoming calls on the new patient line and schedule appointments
• Obtain necessary clinical and insurance information for scheduling

Required Qualifications:

• High school diploma or equivalent
• Bilingual in English and Spanish
• Experience in a call center environment
• Experience in healthcare, preferably mental health practices
• Experience with verifying health insurance