Bilingual Spanish Sales Specialist

Job Summary

A company is looking for a Bilingual (Spanish) - Sales Retention Specialist to provide exceptional customer support and retention for small business advertisers.

Key Responsibilities

• Provide exceptional customer support to strengthen revenue retention
• Consult and educate advertisers through high volumes of inbound calls and emails
• Highlight ad performance metrics to demonstrate the value of Yelp's services

Required Qualifications

• Bachelor's Degree or 3+ years of relevant client-facing experience
• Fluency in Spanish for communication with customers
• Technical proficiency with computers and information systems
• Experience in account management, sales, advertising, or small business is preferred
• Strong organizational and time management skills