Bilingual Tech Support Representative

Job Summary

A company is looking for a Customer Service / Tech Support Representative (Tech Products, Bilingual: English/Spanish) - Remote.

Key Responsibilities

• Provide customer service support and technical assistance for client products and services
• Resolve technical issues related to hardware and software via inbound customer support
• Document and track customer interactions in databases

Required Qualifications

• Fluency in both Spanish and English
• At least 1 year of customer service experience
• A high school diploma or GED
• Ability to work in a distraction-free environment
• Proficiency in computer navigation and technology usage