Bilingual Telehealth Coordinator

Job Summary

A company is looking for a Telehealth Outreach Coordinator for its Virtual Care Center.

Key Responsibilities

• Answer inbound calls and manage the Virtual Care Center phone queue
• Schedule virtual appointments and assist with referrals and authorizations
• Provide training for new hires and complete administrative tasks as needed

Required Qualifications, Training, and Education

• High school diploma or GED required; medical assistant program completion preferred
• Minimum 1 year of experience in a primary care or medical office setting
• Experience providing high-quality customer service and technical assistance
• Proficiency in Microsoft Suite programs and ability to use multiple systems simultaneously
• Bilingual in Spanish preferred