Bilingual Travel Customer Service Representative

Job Summary

A company is looking for a Bilingual Travel Customer Service Representative (Remote).

Key Responsibilities

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs

Required Qualifications and Education

• Minimum 2 years of inbound, interactive customer service experience
• Experience in call center or high-volume service preferred
• Hospitality, travel, or loyalty program experience is highly valued
• Fluency in English and one additional language (Spanish, French, Mandarin, Cantonese, or Portuguese)
• Ability to work a flexible schedule including evenings, weekends, and holidays