Billing and Collections Analyst

Job Summary

A company is looking for a Billing & Collections Analyst to manage customer entitlements and optimize the provisioning process.

Key Responsibilities

• Manage customer entitlements by accurately provisioning and ensuring timely delivery of access to services
• Handle account administration including setup, updates, and compliance with company policies
• Collaborate with internal teams to streamline workflows and enhance customer satisfaction

Required Qualifications

• 1+ years of experience in a customer service environment
• 1+ years of experience in a technology company
• Business-level fluency in English
• Experience with order management or provisioning
• Proficiency in Microsoft Excel