Billing and Collections Specialist

Job Summary

To support accounting and financial operations, the part-time Billing and Collections Specialist will manage accounts receivable, ensure timely collection of outstanding debts, and maintain positive client relationships while working remotely.

Key Responsibilities:

• Manage process for collecting customer payments per invoice terms
• Handle inbound and outbound e-mail and call communications
• Provide exceptional customer service by addressing client concerns and resolving disputes

Required Qualifications:

• 2+ years of Billing and Collections experience
• Proven experience in collections
• Familiarity with financial reporting and analysis tools, such as QuickBooks, NetSuite, and Excel
• Strong phone etiquette with excellent verbal communication skills
• Ability to work independently as well as part of a team in a fast-paced environment