Billing and Collections Specialist

Job Summary

Working remotely, the full-time Billing and Collections Specialist will manage cash collections, conduct collection calls, and resolve invoice discrepancies to ensure timely payments on accounts.

Key responsibilities

• Conduct collection efforts on accounts over 30 days past due through phone, email, and mail
• Identify and research account discrepancies, adjusting them in a timely manner while documenting all relevant information
• Collaborate with other departments to gather necessary information to support account collections

Required qualifications

• Minimum high school diploma or GED equivalent
• 1+ years of experience in accounting, billing, and collections, preferably in a business-to-business setting
• Proficiency in Microsoft Office applications, with advanced skills in Excel
• Ability to articulate fee schedules accurately to facilitate successful accounts receivable payments
• Strong interpersonal skills to build effective relationships with co-workers and customers