Billing and Follow-up Manager

Job Summary

Leading a newly formed department, the full-time Manager of Billing and Follow-up will oversee the billing and collection processes from insurance companies, develop operational strategies to maximize reimbursement, and manage a team focused on claim management while working remotely.

Key responsibilities

• Develop operational processes that align with revenue cycle management best practices
• Hire and lead a team responsible for claim edits, follow-up, and denial management tasks
• Monitor team productivity and create guidelines for quality review and auditing

Required qualifications

• 5-7 years of experience in healthcare billing and follow-up functions with insurance companies
• 3+ years of people management experience
• Significant understanding of the claim submission process and common reimbursement issues
• Exposure to mental health and/or telehealth services
• Ability to work in ambiguous environments and shape operational strategies