Billing and Scheduling Associate

Job Summary

To support a neurology practice, the full-time remote Billing and Scheduling Associate will manage patient scheduling, obtain insurance information, and provide financial assistance counseling while coordinating office functions and supporting a team of associates.

Key responsibilities

• Schedules and registers patients, ensuring adherence to departmental procedures and quality standards
• Acts as a liaison between patients and healthcare professionals, triaging calls and resolving complex issues
• Coordinates training and administrative needs for staff, including scheduling and policy updates

Required qualifications

• High school diploma or equivalent certification, or a combination of education and experience
• Five years of relevant work experience in a medical billing or scheduling environment
• Proficiency in computer literacy and data entry, with experience in Epic EHR and managed care operations
• Understanding of medical terminology and telephone communications
• No specific certifications or professional licenses required for this position