Billing Associate

Job Summary

To support the Department of Psychiatry, the full-time remote Billing/Scheduling Associate I will obtain insurance information, complete referral forms, and counsel patients on financial assistance while scheduling and coordinating patient appointments without direct patient contact.

Key responsibilities

• Obtain demographic and insurance information from patients
• Communicate with physicians and clinical staff to assist with scheduling urgent or referred patient requests
• Perform daily edits and changes to provider scheduling templates and manage in-basket messages in Epic

Required qualifications

• High school diploma or equivalent certification
• No specific work experience is required
• Experience in a medical office setting is preferred
• Familiarity with billing systems and third-party claims is a plus
• Understanding of HIPAA compliance and patient communications is beneficial