Billing Auditor

Job Summary

A company is looking for a Worksite Billing Auditor I (Remote).

Key Responsibilities

• Handle incoming calls and emails from agency offices, accounts, and policyholders
• Research and resolve complex billing inquiries and issues
• Maintain high-quality customer service and manage high-tension situations

Required Qualifications

• 1+ years of call center experience preferred
• 2+ years of customer service experience preferred
• High school diploma or GED required
• Insurance experience and bilingual (Spanish/English) skills are a plus
• Ability to work independently and manage time effectively in a fast-paced environment