Billing Care Coordinator

Job Summary

A company is looking for a Billing Care Coordinator to manage member billing inquiries and issues.

Key Responsibilities

• Handle inbound billing calls, escalations, and urgent member requests
• Resolve complex cases involving insurance denials and payment discrepancies
• Document all calls and cases accurately, following compliance standards

Required Qualifications

• Experience in billing or customer service roles
• Knowledge of insurance processes and billing systems
• Ability to work full-time on weekdays
• Familiarity with HIPAA compliance
• Experience in training or mentoring peers is a plus