Billing Collection Representative

Job Summary

To support the resolution of unpaid insurance accounts, the full-time Billing Collection Representative will contact insurance companies to solicit payments for patient encounters while working remotely, preferably from a commutable distance to Akron, Ohio.

Key responsibilities

• Develops positive relationships with payer representatives to ensure timely account collections
• Investigates and resolves issues related to pended claims, including appeals and credentialing problems
• Accurately posts resolutions to accounts and maintains provider manuals for assigned insurance carriers

Required qualifications

• High school diploma or equivalent required; Bachelor's Degree preferred
• Minimum 1 year of relevant experience required; 5 years preferred
• Experience in processing and billing physician claims, including knowledge of CPT and ICD coding
• Proficiency in managing CMS formatted claims and MS Office applications
• Medical Billing Certificate preferred