Billing Collection Representative

Job Summary

To support the financial operations, the full-time Billing Collection Representative will resolve unpaid insurance accounts by contacting insurance companies for payment, working remotely while preferring candidates within commutable distance from Akron, Ohio.

Key responsibilities

• Develops positive relationships with payer representatives to ensure timely collection of accounts
• Investigates and resolves issues related to pended claims, including appeals and credentialing problems
• Accurately posts resolutions to accounts and maintains provider manuals for assigned insurance carriers

Required qualifications

• High school diploma or equivalent required; Bachelor's Degree preferred
• Minimum of 1 year of experience in billing and collections; 5 years preferred
• Experience with CPT and ICD coding and CMS formatted claims required
• Medical Billing Certificate preferred
• Proficiency in MS Office applications, with Epic experience preferred