Billing & Collections Manager

Job Summary

To drive billing automation and process improvement, the full-time remote Billing & Collections Manager will oversee the entire billing lifecycle, from month-end invoicing and collections to reconciliation and new program setup.

Key responsibilities

• Lead the transition from manual invoicing to an automated billing engine by standardizing billing logic and creating scalable workflows
• Prepare month-end client invoices, resolve discrepancies, and ensure accurate billing for new contracts and programs
• Manage accounts receivable aging and collections processes while maintaining client relationships through structured follow-up sequences

Required qualifications

• 5-7 years of experience in billing, collections, revenue operations, or a related finance/business function
• Strong analytical skills with a business background, comfortable analyzing billing data and defining metrics
• Demonstrated experience in streamlining complex processes and building toward automation
• Working knowledge of QuickBooks Online and strong Excel skills
• High attention to detail, particularly in managing client funds and invoicing accuracy