Billing Coordinator

Job Summary

A company is looking for a Billing Coordinator/Billing and Posting Resolution Advocate.

Key Responsibilities

• Investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints
• Identifies solutions to billing issues and presents resolution options to customers
• Negotiates and authorizes billing settlements within established limits and adjusts customer accounts

Required Qualifications, Training, and Education

• Experience in billing or accounts receivable
• Knowledge of billing processes and procedures
• Ability to analyze and resolve billing issues effectively
• Experience with customer account management
• Familiarity with negotiation techniques