Billing Coordinator

Job Summary

To support the AllPayer line of business, the part-time Billing Coordinator will manage billing inquiries, assist with account management, and handle user requests while working remotely for at least 10 hours per week.

Key responsibilities

• Monitor and manage the billing inbox, ensuring timely follow-up on inquiries and processing cancellation requests
• Ensure appropriate deactivation of NaviNet permissions and services, and manage reinstatement of user accounts as needed
• Identify upselling opportunities and engage legacy subscription users to transition to updated packages

Required qualifications

• Bachelor's degree in a related field, actively pursuing completion of a bachelor's degree, or equivalent combination of education and work experience
• Proficiency in Microsoft Office applications, including Word, Excel, and Teams
• Experience with Salesforce or similar systems