Billing Customer Service Coordinator

Job Summary

Managing escalated patient billing disputes, the full-time Billing Customer Service Coordinator will coordinate with internal departments, guarantors, and vendors to address concerns, monitor billing processes, and ensure accurate billing communications in a telecommuting environment.

Key responsibilities

• Investigate and resolve escalated billing issues through effective communication with various stakeholders
• Monitor billing transactions to ensure accuracy and integrity of the revenue cycle
• Educate responsible parties on billing processes and payment options, including financial assistance and payment plans

Required qualifications

• Experience in patient financial services or billing coordination
• Proficiency in handling complex billing disputes and communications
• Knowledge of revenue cycle management and billing processes
• Ability to work independently in a telecommuting setting
• Familiarity with financial assistance programs and payment options