Billing Follow Up Associate

Job Summary

To support the billing process, the remote full-time Billing Follow Up Associate will communicate with patients, government agencies, and third-party payers to gather and process information for reimbursement while managing unpaid claims and ensuring compliance with established guidelines.

Key responsibilities

• Reviews, corrects, and submits claims to payers while following up on unpaid accounts to ensure resolution
• Initiates collection actions for past due and denied claims, calculating necessary adjustments
• Meets or exceeds productivity and quality performance expectations in billing and collections processes

Required qualifications

• High School Education/GED or equivalent (preferred)
• Associate's/Technical Degree or equivalent combination of education and related experience (preferred)
• Experience in medical billing and collections (preferred)