Billing Follow Up Representative

Job Summary

To support moderately complex billing processes, the full-time Billing Follow Up Representative will manage insurance claims follow-up, apply billing knowledge for maximum reimbursement, and ensure accurate entry of patient and insurance information while working remotely.

Key responsibilities

• Independently review accounts and utilize billing follow-up knowledge to resolve outstanding claims
• Communicate effectively with internal teams and external customers to validate and correct billing information
• Compile and maintain accurate documentation of billing activities and ensure compliance with departmental policies

Required qualifications

• High School Diploma or General Education Degree (GED)
• Typically requires 1 year of related experience in a medical/billing reimbursement environment
• Basic knowledge of medical terminology, coding (CPT, ICD-10, HCPCS), and insurance practices preferred
• Proficiency in operating computer and software systems used in billing processes
• Ability to read and interpret documents such as explanation of benefits (EOB) and procedure manuals