Billing Intake Specialist

Job Summary

To support a growing team, the full-time hourly Billing Intake Specialist will assist members with initial file setup, manage balance bill inquiries, and ensure accurate data entry in a remote environment.

Key responsibilities

• Assist members with the setup of balance bills and respond to related inquiries
• Accurately input member balance bill information into the database while maintaining quality and turnaround SLAs
• Communicate with the Audit Team and third-party partners to gather necessary documentation for balance bills

Required qualifications

• High school diploma or GED; Bachelor's Degree preferred
• 2+ years of experience in a customer service position, preferably in a healthcare environment
• Experience in healthcare or billing environments is a plus
• Proficiency in Microsoft Outlook, Word, and Excel
• Strong knowledge of HIPAA regulations