Billing Lead

Job Summary

A company is looking for a Billing Lead for the Aetna Employer Portal, working remotely.

Key Responsibilities

• Serve as the primary escalation point for billing feedback and Level 2 support from Sales and Billing teams
• Lead and deliver internal training sessions to ensure operational readiness for billing processes
• Oversee the migration from legacy billing tools to the Employer Portal, ensuring minimal disruption

Required Qualifications

• 5+ years of experience in billing operations, revenue cycle management, or a related field
• Proven ability to lead process improvement initiatives and manage escalated issues
• Experience with billing systems migration and implementation of new technology platforms
• Proficiency in troubleshooting, issue resolution, and user acceptance testing (UAT)
• Bachelor's degree preferred or specialized training/relevant professional qualifications