Billing Operations Analyst

Job Summary

A company is looking for a Billing Operations Analyst responsible for improving billing processes and ensuring accurate customer invoicing.

Key Responsibilities

• Identify and implement process improvements for customer billing accuracy and efficiency
• Monitor payment processing activities and resolve payment issues
• Train staff on billing tools and participate in cross-functional process improvement teams

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related field
• 2-4 years of experience in billing operations or related areas
• Experience with consumer loan products and payment systems
• Knowledge of compliance standards (PCI, SOX) and process optimization
• Proficiency in Excel and financial software