Billing Operations Manager

Job Summary

Billing Operations Manager, an experienced professional responsible for leading and scaling global billing processes in a full-time role, ensuring accurate invoicing, collections, and compliance with contract terms and regulations.

Key Responsibilities

• Oversee global billing operations and manage the end-to-end invoicing lifecycle
• Lead collections processes and drive performance against key metrics
• Ensure billing processes are SOX-compliant and audit-ready while collaborating with cross-functional teams

Required Qualifications

• 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
• 3+ years of people management experience
• Strong experience with NetSuite and Salesforce
• Deep understanding of billing processes, invoicing structures, and collections workflows
• Experience with automation, AI, or process improvement initiatives