Billing Oversight Customer Success Manager

Job Summary

A company is looking for a Billing Oversight Customer Success Manager.

Key Responsibilities

• Drive customer retention and account growth by exceeding quarterly and annual targets
• Identify growth opportunities and collaborate with practice owners to meet their clinical and business needs
• Resolve customer issues efficiently and advocate for customers internally to ensure timely support

Required Qualifications

• Bachelor's degree in psychology, education, business, or a related field
• Experience in autism/ABA/ABA billing and behavioral health
• Comfortable working with technology and proficient in Microsoft Office
• Experience with SaaS companies is highly preferred
• Familiarity with Salesforce.com and electronic medical billing platforms