Billing Phone Specialist

Job Summary

A company in the healthcare industry is seeking a Billing Phone Specialist to respond to clinician and patient billing inquiries and work cross-functionally with various departments to serve client needs.

Position Responsibilities:

• Respond to high volume billing inquiries and maintain appropriate response time in various communication platforms
• Identify issues and suggest potential improvements
• Effectively communicate, resolve, and document billing related inquiries

Qualifications:

• Exceptional attention to detail and organizational abilities
• 1+ year experience in a client-facing role or 2+ years of work experience post-college
• Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)
• Outstanding customer service/phone communication skills