Billing Resolution Advocate

Job Summary

A company is looking for a Billing & Posting Resolution Advocate.

Key Responsibilities

• Investigates and resolves consumer and commercial billing issues and complaints
• Identifies solutions and presents resolution options to customers
• Negotiates and authorizes billing settlements within established limits

Required Qualifications

• Experience in billing and posting resolution
• Ability to analyze and negotiate billing issues
• Knowledge of consumer and commercial billing processes
• Experience in documenting and reporting on billing matters
• Ability to adjust customer accounts as needed