Billing Service Processor

Job Summary

To support the Group Protection Operations Team, the remote Premium Billing & Service Processor will manage premium and billing applications, troubleshoot discrepancies, and ensure accurate information while providing customer service to stakeholders.

Key responsibilities

• Manage premium and billing applications, ensuring all information is complete and accurate
• Troubleshoot issues with premium and billing, conducting root cause analysis and managing basic reporting
• Provide customer service to internal and external stakeholders, ensuring a positive customer experience

Required qualifications

• High School diploma or GED
• 0 - 1+ years of billing, premium, and/or reconciliation experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)