Billing Services Associate

Job Summary

A company is looking for a Billing Services Associate who is passionate about providing exceptional service to policyholders and agents.

Key Responsibilities

• Answer inbound phone calls and respond to customer inquiries accurately and courteously
• Analyze billing system information and maintain account integrity through data entry
• Handle inbound premium payments and perform daily/monthly billing system reconciliation

Required Qualifications

• High school diploma or GED; or up to one year of related experience or training
• Ability to multitask in a fast-paced environment
• Team player with the ability to develop strong internal working relationships
• Ability to quickly learn and adapt to new software programs
• Must be legally eligible to work in the United States without visa sponsorship