Billing Specialist

Job Summary

A company is looking for a Billing Specialist to support the end-to-end billing process for a high-growth SaaS business.

Key Responsibilities

• Review customer contracts and ensure accurate billing setup in the system
• Process subscription changes, upgrades, downgrades, and renewals
• Assist with collections efforts, including monitoring aging reports and following up with customers

Qualifications

• 2+ years of billing experience (SaaS experience strongly preferred)
• Experience with subscription billing models
• Strong Excel skills and comfort working with data
• Ability to manage multiple priorities in a high-growth environment