Billing Specialist

Job Summary

A company is looking for a Billing Specialist responsible for managing the billing process to ensure accurate and timely invoicing of customers.

Key Responsibilities

• Respond to internal and external billing inquiries via phone and email, ensuring timely and professional customer service
• Investigate and resolve billing issues; update customer subscriptions and assets as needed
• Issue corrected invoices, credit memos, and rebills when necessary

Required Qualifications

• 3+ years of experience within accounting and/or finance
• Experience with handling complex billing questions on the phone and over email
• Ability to work on a team with shared responsibilities
• Customer service mentality
• Technical aptitude to learn and use department tools