Billing Specialist

Job Summary

To support the billing operations, the full-time Billing Specialist will interact with customers to collect and validate billing data, manage claims denials, and ensure accurate invoicing while working remotely from Chelmsford, MA.

Key responsibilities:

• Manage claims denials and resolve billing discrepancies through customer interaction
• Educate customers on online invoicing and payment options while monitoring outstanding balances
• Prepare invoices and reconcile billing activities with accounts receivable for accurate financial reporting

Required qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• Proficiency with Windows PCs and ability to navigate multiple programs
• Ability to multi-task and understand various products and benefits
• Flexibility to work full-time (40 hours/week) within specified business hours