Billing Specialist

Job Summary

Joining a dynamic Finance team, the full-time remote Billing Specialist will support the order-to-cash process by managing SaaS subscription billing, invoicing, collections support, and customer account maintenance while collaborating with Sales, Customer Success, and Accounting.

Key responsibilities

• Support the order-to-cash process, including contract review, billing setup, invoicing, and collections follow-up
• Process customer billing in accordance with company policies and maintain accurate billing records across systems
• Partner with Sales and Customer Success to resolve billing discrepancies and assist with month-end close activities

Required qualifications

• 1-3 years of experience in billing, accounting, finance, or a related field preferred
• Experience in a SaaS or subscription-based business environment is a plus
• Familiarity with Salesforce, Maxio (SaaSOptics), or similar billing/CRM systems preferred
• Basic understanding of accounting principles; exposure to GAAP or revenue recognition concepts is a plus
• Strong attention to detail and organizational skills