Billing Specialist

Job Summary

Managing the billing process for customers, the full-time remote Billing Specialist will set up new accounts, resolve billing issues, and collaborate with cross-functional teams to improve the quality of billing operations.

Key responsibilities

• Oversee daily billing operations, including invoicing, collections, and account updates
• Research and resolve payment variances in partnership with customers and account managers
• Participate in projects aimed at streamlining and automating billing processes

Required qualifications

• 1-3 years of experience in billing or accounts receivables
• Strong analytical and organizational skills
• Ability to multi-task and adapt to changing priorities
• Excellent communication skills for providing and receiving feedback
• Positive attitude and a commitment to supporting nonprofit organizations