Billing Support Associate

Job Summary

A company is looking for a Billing Support Associate to support their billing operations and ensure exceptional service experiences.

Key Responsibilities

• Manage customer billing inquiries with professionalism and problem-solving focus
• Process account updates and billing changes accurately across multiple systems
• Research and resolve billing discrepancies by coordinating with internal teams

Required Qualifications

• 1+ years of customer service experience or related background
• Tech-savvy with the ability to navigate multiple systems efficiently
• Experience with SaaS billing processes is a plus
• Associate degree or higher is preferred
• Experience with Microsoft Dynamics GP or NetSuite is a plus