Billing Support Representative

Location: Remote
Compensation: Salary
Staff Reviewed: Sat, May 11, 2024
This job expires in: 23 days

Job Summary

A company is looking for a Billing Support Representative I.

Key Responsibilities:
  • Calls patients to review estimated out-of-pocket costs for genetic testing
  • Assists with incoming phone calls from patients and clients to provide billing-related support
  • Documents actions in patient case notes and resolves inbound inquiries and complaints

Required Qualifications:
  • High school diploma or equivalent
  • Knowledge of CPT codes, medical terminology, insurance plans, and ICD 10 codes
  • 1+ years' experience as a customer service agent or similar background
  • Basic math skills to calculate out-of-pocket amounts
  • Understanding of basic billing and claims processing

COMPLETE JOB DESCRIPTION

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