Billing Support Specialist
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jul 11, 2024
Job Summary
A company is looking for a Billing Support Specialist.
Key Responsibilities:
- Troubleshoot and resolve issues raised by Clients and Therapists via Phone and Live Chat
- Assist and educate customers on the platform, providing excellent customer service
- Identify opportunities for continued customer growth and work with Product teams to improve the platform
Required Qualifications:
- One year of experience with insurance across multiple commercial & government payers
- Strong knowledge of medical terminology, ICD-10/CPT codes, preferably in mental health
- Experience working within Claim MD or Availity verifying benefits, reading EOB's, and explaining benefits to patients
- Experience working within various payer portals
- Comfortable meeting quantitative metrics and working independently in a fast-paced startup environment
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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