Billing Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, May 20, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Billing Tech Support Specialist (B2B SaaS).

Key Responsibilities:

Respond to customer inquiries regarding RCM and billing software via email
Triage support tickets and escalate issues to appropriate teams
Develop a deep understanding of product offerings to enhance customer experience

Required Qualifications:

3+ years of experience in customer-facing roles, particularly in tech support
Medical billing background required, with a preference for Physical Therapy billing
Experience in clinical development or medical billing operations
Highly analytical mindset with troubleshooting abilities
Proficient in MS Excel

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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