Billing Support Specialist

Job Summary

Seeking an attentive and analytical Billing Support Specialist to work remotely in a part-time capacity, responsible for resolving billing-related customer inquiries, managing customer accounts, and ensuring accurate invoicing and payment collection.

Key responsibilities

• Manage customer accounts, generate invoices, collect payments, and update accounts as needed
• Answer customer questions regarding billing and account status while resolving any billing errors or issues
• Review incoming Purchase Orders for accuracy and generate invoices for new and renewal orders

Required qualifications

• Experience in customer service, particularly with billing issues
• Understanding of handling confidential billing and accounting information
• Strong organizational skills and attention to detail
• Working knowledge of Google G Suite and/or Microsoft Office applications
• Experience with cloud and/or web-based applications is a plus