Biometrics Services Specialist

Location: Remote

Compensation: Salary

Reviewed: Thu, Apr 30, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Masters

Job Summary

A company is looking for a Biometrics Services Specialist.

Key Responsibilities

Handle approximately 35-50 inbound phone calls per day
Provide Tier 1 technical support to users of the biometrics kiosks
Take concise notes on customer needs and recommend appropriate services

Required Qualifications and Education

US Citizen living in the United States
High school diploma or equivalent required
1-3 years of customer service experience, preferably phone-based
Experience with CRM tools like Zendesk or Salesforce is a plus
Prior technical support experience is a plus

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Company Overview

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